Instructions for your virtual visit
Join the session with a computer–by email
1. From your web browser, go to www.securevideo.com and click ‘Join a Session.’
![](https://weliahealth.org/wp-content/uploads/2022/10/Virtual-Computer-1-Join.png)
2. Enter the 9-digit code provided to you by your nurse or doctor and click ‘Go.’
3. Secure Video will prompt you to install Zoom. Click ‘Download Zoom.’
![](https://weliahealth.org/wp-content/uploads/2022/10/Virtual-Computer-2-DownloadZoom.png)
4. You will then be prompted to run the installation. Click ‘Run’ on the bottom of your screen.
![](https://weliahealth.org/wp-content/uploads/2022/10/Virtual-Computer-3-Run.png)
5. When the installation has finished, click ‘Please RSVP Now’ and select ‘Yes, I Can Make It.’
![](https://weliahealth.org/wp-content/uploads/2022/10/Virtual-Computer-4-RSVP.png)
6. Next, click ‘Enter Waiting Room.’
![Virtual Care Visit Instructions: Enter Waiting Room](https://weliahealth.org/wp-content/uploads/2022/10/Virtual-Computer-5-Enter.png)
7. Finally, to allow your doctor to see you, click ‘Start Video’ at the bottom of your screen.
![](https://weliahealth.org/wp-content/uploads/2022/10/Virtual-Computer-6-StartVideo.png)