MyChart
Research shows that patients who take an active role in their healthcare have better outcomes, fewer complications, and greater satisfaction with their care. Being an advocate for your health isn’t about being pushy—it’s about being prepared, asking questions, and working with your providers as a team. Here are some practical tips to help you make the most of every appointment.
Before your appointment: Prepare with purpose
- Write it down
Spend a few minutes before your visit to gather your thoughts. Write down:
- Your symptoms and how long they’ve lasted
- All medications and supplements you’re taking
- Any recent changes in your health
- Questions you want to ask your provider
Having this list ready—on paper or your phone—helps you stay focused and ensures nothing important slips through the cracks.
- Bring your records
If you’ve recently seen another provider, had labs done, or visited urgent care, bring copies of those results or discharge papers. This can save time and prevent duplicate tests.
- Bring a support person
Appointments can be overwhelming. Consider bringing along a trusted friend or family member. They can be another set of ears, take notes, ask follow-up questions, and help you remember the details of your appointment afterward.
“As social workers, we see every day how empowering it is when patients speak up for themselves. Advocacy doesn’t mean being difficult—it means being engaged. When you prepare, ask questions, and share what matters most, you create a stronger partnership and ultimately better health outcomes.”
Haley Hemmerich, MSW, LGSW
Welia Health Social Services
During your appointment: Speak up and be heard
- Ask questions—and keep asking
If something isn’t clear, ask for clarification. You might say:
- “Can you explain that in simpler terms?”
- “What does that mean for my daily life?”
You deserve to understand every aspect of your care.
- Share your priorities
Your health plan should reflect your lifestyle and goals. Whether it’s staying active, managing stress, or avoiding certain treatments, let your provider know what matters most to you.
- Take notes or record (with permission)
Writing down key details—or asking if you can record the conversation on your phone—can help you remember instructions once you’re home.
- Trust your instincts
You know your body better than anyone. If something feels off or doesn’t sit right, speak up. It’s okay to ask for a second opinion or more information. A good provider will respect your concerns and work with you to find the best path forward.
After your appointment: Stay involved
- Keep your records updated
Maintain a personal health history that includes:
- Past diagnoses and surgeries
- Family medical history
- Allergies and chronic conditions
This helps every provider you see understand your whole story and avoid unnecessary delays or tests.
- Use MyChart
MyChart, your online portal, is a powerful tool. Use it to:
- Message your care team
- View test results
- Access your medical records
- Request prescription refills or appointments.
It’s a secure, convenient way to stay connected and informed.
- Follow up without hesitation
Waiting on results, prescriptions, or referrals? Don’t be afraid to call your clinic. Before leaving your appointment, ask:
- “When will I get my lab results?”
- “Who should I contact if I have questions?”
Following up ensures your care stays on track.
- Take action on next steps
If your provider recommends lifestyle changes—like diet, exercise, or stress management — make a plan to start small and be consistent.
You’ve got this
Advocating for your health is a skill—one that grows stronger every time you use it. By asking questions, sharing your priorities, and staying engaged, you build trust with your care team and play an active role in your well-being.
At Welia Health, your voice matters.
Together, we can make each step of your healthcare journey clearer, more confident, and more empowering—because when you’re engaged, your health outcomes improve, and your life becomes healthier and stronger.
