Updated Visitor Guidelines

Early in March, Welia Health made a difficult decision to restrict visitors to our hospital and clinic facilities. This was done to reduce the likelihood of transmission of COVID-19 to other patients and staff. To keep everyone safe, we will continuously monitor the number of cases and the community spread of COVID-19, possibly changing the visitor guidelines.

Visitors are now allowed within Welia Health clinics, hospital, birthing center, emergency departments and other ancillary services, this includes:

  • One visitor, 18 years and older, will be allowed for any adult patient.
  • Two legal guardians / parents will be permitted for each child.
  • Compassionate visit exceptions are made in unique situations, such as end-of-life or sudden decline in medical condition/stability, or if there is a consultation with the clinical team.
  • If the patient you are visiting is experiencing any respiratory type symptoms, they will not be able to have visitors.
What you can expect upon entering Welia Health

All visitors need to enter through the Main Entrance on the Mora campus or the through the Emergency Department after hours. In Pine City and Hinckley, use the main entrances. Screeners will check your temperature and ask you several health-related questions.

Please do not visit a patient if you have any symptoms of illness or have been exposed to someone who is ill.

We also ask that you do not bring additional children to scheduled appointments.

While in Welia Health

Please go directly to the patient’s room and stay there for the duration of your visit and limit your coming and going to the facility.

While visiting your family member, friend or loved one in the hospital, visitors will need to sign-in and then will be issued a badge. Please stay in the patient’s room of the person you are visiting and try to limit your coming and going to the facility.

Wash your hands often while you are here

Please wash your hands with soap and water or sanitize (>60% alcohol concentration) often. Washing your hands is the best way to reduce the spread of the coronavirus.

Practice physical distancing

Limit your contact with others, this includes healthcare workers you may meet and your loved ones or friends by staying at least 6 feet away.

Welia Health has implemented universal masking

Please bring a mask with you when visiting our facilities, if you do not have a mask, we can provide one for you. Wearing a mask is required upon entrance into any of our facilities, including when you are in the patient’s room.
Learn more important information from the CDC about face coverings.

We understand that this may be a challenging time for your hospitalized loved one. Guidelines for visiting persons allows us to help keep our patients, staff, and communities protected.

In addition to in-person visiting, we also highly encourage the utilization of FaceTime, phone calls, and other methods to communicate with your loved one.